Privacy Policy

Last Updated: April 3, 2024

Welcome to Figacis! Your privacy and the security of your personal data are of paramount importance to us. This Privacy Policy outlines the types of personal data we collect from you, how it is used, shared, and the rights you have regarding your data when you use our website or make a purchase.

Types of Data Collected

We collect the following personal data to provide and improve our services:

  • Contact Information: Name, email address, phone number.
  • Shipping and Billing Address: For order processing and delivery.
  • Payment Information: We use secure payment processors to handle transactions.
  • Order History: To support customer service and manage returns or complaints.
  • User Account Information: For managing your profile and preferences.
  • Device and Browsing Information: Collected through cookies or similar technologies to enhance your experience.

How Data is Collected

  • User Input: When you make a purchase, create an account, or communicate with us.
  • Automatically: Through cookies, log files, and tracking technologies to analyze website performance and user interaction.

Purposes of Data Collection

Your data is used to:

  • Process and fulfill your orders.
  • Provide customer support and assistance.
  • Send marketing communications with your consent.
  • Analyze and improve our website and services.

Legal Basis for Processing

  • Consent: We obtain your consent for processing personal data for specific purposes.
  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legitimate Interests: For purposes that align with our business interests while considering your rights.

Data Sharing

We may share your data with:

  • Payment Processors and Shipping Carriers to complete your orders.
  • Dropshipping Suppliers for order fulfillment.
  • Marketing and Advertising Partners to offer relevant promotions.
  • Analytics Providers to improve our website functionality.

Data Retention

We retain personal data as long as necessary for our operational needs, compliance with laws, and user preferences.

Data Security

We employ various security measures, including:

  • Encryption and secure protocols for data transmission.
  • Regular security assessments and updates to our practices.

User Rights

You have the right to:

  • Access, rectify, or erase your data.
  • Object to certain data processing activities.
  • Request data portability.

Cookies and Tracking Technologies

We use cookies for:

  • Essential website functions.
  • Performance and analytics.
  • Advertising purposes.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

International Data Transfers

For international users, we ensure your data is protected according to the standards of your jurisdiction.

Compliance with Laws and Regulations

We comply with:

  • General Data Protection Regulation (GDPR) in the European Union for handling personal data of EU residents.
  • California Consumer Privacy Act (CCPA) in California, USA, for California residents.
  • Georgia’s Personal Data Protection Law, ensuring the protection and lawful processing of personal data for residents of Georgia.
  • Other applicable data protection laws in jurisdictions where our users are located.

Contact Information

For any inquiries or requests regarding this policy or your data:

  • Email: [Insert email]
  • Mailing Address: [Insert address]

Policy Updates

This policy may be updated periodically. We encourage you to review it regularly.

Consent Mechanisms

We provide clear consent mechanisms for data processing activities, such as cookie consent banners and opt-in checkboxes for marketing communications.

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